F.O.S.A.A.

Presale Information

Things to Remember

  1. Tickets must be purchased by the Friend or Sponsor whose name is on the membership.
  2. Before you enter into a presale, read all the information carefully. Make sure you know the correct time a presale will begin. It might be 10AM or 12 noon depending on the performer’s preference. The day of the presale, usually Wednesday for sponsors and Thursday for members, can also change.
  3. Know your password and keep it in a safe place. Don’t share it.
  4. DO NOT CALL THE BOX OFFICE IF YOU HAVE A PROBLEM. Message FOSAA member services at presales@fosaa.org.

Please remember only the Primary Friend member or Sponsor listed with FOSAA is authorized to purchase presale tickets.  Do not share your passcode!

If the listed Member misses the presale or presale date, FOSAA can no longer contact the Box Office the following day to request tickets.

Once the presale tickets have been purchased, the transaction is complete.

We recommend checking the Amp website www.theamp.com  periodically for upcoming shows before presales are announced.

If you any further questions, please email presales@fosaa.org.

 

(IMPORTANT: Presale notices are sent from presales@fosaa.org. Please add this email to your contacts.)

Common Mistakes People Make

  1. Trying to enter a presale on the wrong day or before the presale opens.
  2. Not typing their personal password correctly… it is case sensitive.
  3. Trying to use a mobile device instead of a computer.

Not seeing your presale email?

We advise you to check your spam or junk folders to make sure the emails are not automatically getting kicked to those folders.

Add presales@fosaa.org as a contact to ensure presale communications from FOSAA are received.

Presale FAQ

FOSAA Friend Members and Sponsors receive presale notices from presales@fosaa.org once the Amp box office sends it to FOSAA. The timing and availability of presales is determined by the Tour.

Do not call the box office.

If you are a Friend member or sponsor and you did not receive your presale email notice, please check the following:

  • Presale notices are sent typically the evening before the presale begins. The presale announcements are sent once the box office sends the information to FOSAA.
  • Presale notices are sent from presales@fosaa.org. Check your spam or junk folder.

There may be several different reasons you are unable to purchase tickets in the presale. Do not contact the box office.

  • Password Sharing- If you have shared your password, someone else may have utilized your information to access the presale. Once a transaction is completed during the presale, no more ticket purchases are allowed under the passcode during the presale time.
  • Presale is not yet open or has closed. Presales for sponsors may be on Wednesday or Thursday. Presales for Friend members is typically on Thursday. The emailed presale notice will explain the dates and times the presale will be available.
  • The Tour has not provided for a presale. Presale availability, dates and times are controlled by the Tour.
  • For more assistance contact FOSAA member services at presales@fosaa.org